Last updated: December 9, 2025
Shopctn.com operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Shopctn.com is powered by BigCommerce, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information:
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Contact details such as name, address, billing and shipping addresses, email address, phone number.
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Financial information such as card information, payment details, transaction data.
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Account credentials such as username, password, preferences, and settings.
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Transaction history such as items viewed, added to cart, purchased, returned, or canceled.
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Communications with us including customer support inquiries.
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Device information including IP address, identifiers, browser, network details.
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Usage information tied to browsing or interactions with the Services.
Personal Information Sources
We may collect personal information:
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Directly from you during interactions, sign-ups, purchases, or communications
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Automatically through the Services, including cookies and related technologies
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From service providers assisting with technology, data processing, payments, shipping, advertising, analytics or support
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From partners and authorized third parties
How We Use Your Personal Information
Depending on your interactions, we may use personal information for:
Provide, Tailor and Improve the Services
To process payments, fulfill purchases, maintain your account, store preferences, send order updates, process returns or exchanges, manage shipping, and recommend products.
Marketing and Advertising
To send promotional communications, deliver tailored advertising, and display relevant product offerings based on past browsing or purchasing activity.
Security and Fraud Prevention
To verify accounts, protect against unauthorized access or fraud, safeguard transactions, and uphold platform security.
Communicating with You
To provide support, respond to inquiries, and maintain customer relationships.
Legal Requirements
To comply with applicable obligations, legal requests, or enforcement matters.
How We Disclose Personal Information
We may disclose personal information:
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With BigCommerce, vendors, and service providers supporting payments, technology, analytics, shipping, communications, and platform functionality
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With business and advertising partners, who will use the information under their own policies
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When you request or authorize disclosures such as through shipping partners or social integrations
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With affiliated companies
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In business restructuring events or legal compliance situations
Relationship with BigCommerce
The Services are hosted and supported by BigCommerce, which collects and processes personal information tied to your interaction with the Services in order to host, deliver, and improve the online shopping experience. Information provided through the Site will be transferred to BigCommerce and third parties assisting with Services delivery.
BigCommerce may use data collected from our store, along with data from other merchants using its platform, in order to improve its services and enhance performance. In those instances, BigCommerce is responsible for the processing of that information, including requests relating to access, use, and disclosure.
To learn more about how BigCommerce handles your information, you may refer to the BigCommerce privacy policy or its customer privacy resource center.
Third-Party Websites and Links
We may offer links to non-affiliated websites. Review third-party privacy practices when navigating away from the Services as we are not responsible for external site governance.
Children's Data
The Services are not intended for children, and we do not knowingly collect personal data from minors under the age of majority.
Security and Retention
While we use safeguards, no system is fully secure. Information is retained only as long as necessary for service delivery, account maintenance, legal obligations, dispute resolution, and enforcement requirements.
Your Rights and Choices
Depending on location, you may have rights to:
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Access or request a copy of your personal information
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Request deletion of data
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Request corrections to inaccurate information
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Request portability
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Adjust communication preferences
Identity verification may be required to process requests. Authorized representatives may be used where legally permitted.
Complaints
You may contact us if you have concerns regarding information handling. You may also have the right to escalate concerns to an applicable supervisory authority depending on your jurisdiction.
International Transfers
Your information may be processed outside of your region. When required, legally recognized data transfer measures will apply.
Changes to This Privacy Policy
Updates may occur from time to time. We will revise the posted date accordingly and communicate changes as legally required.
Contact
For privacy matters, support requests, or rights-based inquiries, please use the support chat in the bottom left corner of the website.